ProSourceGlassIntl.com
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www.ProSourceGlassIntl.com

Terms, Conditions
& Frequently Asked Questions

Prosource Glass International ships automobile glass worldwide. We use our custom designed windshield and body glass boxes as well as crates. We are one of the few companies to ship our glass products just about anywhere there are people and transportation. We have the know how to get the shipment there safely in a timely manner.

All our shipments are sent insured.

Glass can be shipped, picked up or delivered locally. We can send 1 piece, a complete set of glass for a vehicle as well as large quantities of glass in several crates in 1 shipment.

Did You Know?

  • Our family has been shipping automobile glass safely worldwide since the 1980’s.
  • We still use the same quality sturdy box design for more than 25 years.
  • We triple band most of our windshield crate orders while most in the industry single band.
  • Over 99% of our glass shipments arrive safely and without order error.

Our truck shipments are handled primarily by R&L Carriers although we use a few other carriers as needed. R&L is one of the leading freight carriers throughout North America & Canada, servicing the continental USA with fast and accurate handling of our shipments. You can track shipments and check terminal locations for service pick up points at www.gorlc.com.

All our smaller shipments are handled by UPS. We also utilize Fed Ex or DHL at the customer’s request. ProSource ships most international shipments outside North America through BAXGLOBAL/ SHENKER.

We have the flexibility and experience to use the proper packaging methods to satisfy our customers needs. We believe in doing it right the first time since time and money are more precious than ever . As an independent family owned operation we not only understand but live by this principle. It’s all about Customer Satisfaction.

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ProSourceGlassIntl.com

PAYMENT

  • We accept credit cards (Mastercard, Visa, American Express, Discover).
  • We also accept PayPal, money orders and Company checks.
  • No personal checks.
  • Open charge terms are available for automotive and glass trade repeat customers, please inquire.

MONEY SAVING & IMPORTANT THINGS TO REMEMBER

We can combine orders coming from different warehouses often to save on freight charges

Our staff confirms what is needed and does not assume customer part numbers are correct. This has avoided many returned items and high freight costs.

Prosource features no freight charge for minimum orders of 8 or more windshields shipped within the continental USA and from our own distribution point.

All  returns  require previous approval

All  damaged truck shipments are the responsibility of the customer once
signed for and accepted. All glass shipments should be inspected before
signing and accepting.

All special order parts (ones bought out) are non returnable.

We welcome your comments and suggestions as we strive to make the whole experience a pleasant one.

Disclaimer: We reserve the right to change pricing on any items including freight without notice. All information represented is accurate to the best of our knowledge.  It is the responsibility of the customer to note at time of delivery any damages of goods before signing and accepting. We will not be responsible for any damages reported that have been signed for without exception.